While Dr. Jain was pleasant and professional enough, her office was awful to deal with. For example: On my first visit, I went to get my annual exam. After I asked them to confirm that my insurance would cover everything, less the copay, they assured me that I would be out the door for $15. A month later I got a $150 bill in the mail. So a $15 copay turned into a $150 bill. Thanks for the heads-up -- I would have gone somewhere else if they had been honest with me about the price. Additionally, I have never waited LESS than 2 hours for an appointment. That's an appointment made weeks in advance, not a walk-in. Finally: Dr. Jain prescribed an expensive birth control method to replace my pills. It worked, but 2 refills in I couldn't afford it anymore, so I called to see what it would take to go back to my old prescription. Her office told me that it was no problem, she would look up my file and write a script for the old stuff. Wonderful! I took this script to the pharmacy and all was well until many months later, when I received a terse call from her office: they claimed that my pharmacy had been refilling a prescription that Dr. Jain did not authorize, and I would get no further refills until I made an appointment for another exam. Even if it were true that the pharmacy was giving me birth control she didn't authorize (they're not - the pills have always matched the prescription she gave me), how did it take them months to pick up on this? Also, when calling a patient and demanding that they come in for another $150 appointment, do they have to be so unpleasant about it? Last month I switched providers and I haven't looked back.
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