My family & I have been coming to this tiny coffee shop for 15 yrs. We will no longer be a customer of this coffee shop. The customer service is the WORST I have ever received in my life. They have screwed up my drink twice in the past 2 weeks. First time they fixed it. Second time all I recieved was that this was my mistake & was told ""well its yours now"" & ""thats what you said"". I would think that they would know the difference between a hot & cold drink. I spoke to the man in charge of this shop & he told me that ""he wasnt there"" & he didnt owe me a apoligy. Too bad too sad for the mangement, you have lost hundreds of customers for the attitude that you give at no extra charge.
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