I had to return a purchase and had a prepaid Fed-ex shipping label. One of the boxes was about 30 lbs. and no way could I bring that into the store myself. The owner came out to the car with a hand truck and took care of my shipment. I didn't even have to go in the store! This was my first time using Desert Runner and I got the royal treatment. They will be my first choice next time I need Fed-ex or UPS.
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