I called A & J because I got locked out of my car. I was told that it would take them 20-30 minutes to arrive. After an hour of waiting and not hearing from them I called again and was told that they would be there within 15-20 minutes. It took over a half an hour after my second call for someone to show up. It would have been more professional if they had called. They would not give me a discount for waiting. This is not the way I would run a business.
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