Tried here twice. Nice place, decently clean, clearly a good number of people take their dogs, owner seems passionate. But doesn't listen to special grooming needs - or perhaps doesn't ask enough questions. Either way - tried to cover up where he knew he ""did wrong"" with not one but two bandanas... None-the-less, dog has a crap ass cut and looks like hell. Thank goodness coats grow back. New groomer - no - I'll deal with the grooming myself because even as a non groomer, his coat is 1000 times better than when ANYONE else does it.
Owner refused refund AND tried to give me attitude too? As if I would be offended that he's not going to groom my spaniel again... Thank goodness my bank allowed me to file claim and they will deal with this. I need to give Citizens a good review.
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