I have waited 4 months to write this review as I was too upset too write this when it was all said and done. My first encounter was nice, but concerning as the owner Jim was a bit pushy and forceful for my taste but wrought it off. I visited my family in Orlando during the time my wife and I were looking for a crib for our first born. Liked the furniture and and everyone seamed nice and accomadating. We placed a order for over $1,000 and the delivered it to Ft. Lauderdale were we lived at the time within a week or two. This was back in 2009.
In November on 2011 we were about to have our second baby and went back to crib for life to order another set for our new arrival. We delt with Jim again and seamed to be more opinionated and rude then what I rememberd the first time, so much so my wife even commented on it. We found found what we wanted and again placed a order for over $1,000 and was told that the bed and book shelf would be delivered in two weeks and was even given a date which was great b/c this was to go into my older sons room so I could paint and get the nersary ready for the newborn. Time was certainly a big concern and I was assured it was not a problem.
Jim called me a few days later and told me the drawers for the captains bed would not be ready for a month and could deliver it once it came in for another delivery charge of $100 and there was nothing he could do. During this call he was rude and cocky to the point I had to ask him to stop cutting me off and let me finnish asking what I was trying to ask. At the end of it I told him as long as the bed and book shelf made it by the end of next week it was ok. I did not here anything from him so called on the date given to find out what time we should expect them and was told there was nothing being deliverd to me and how ridicules I was for assuming that there was. Well that set me off. Jim then told me that he had canceled the bed and dresser from being delivered b/c I didn't like the fact I was going to be charged twice for deliveries. The arrigonce of this man. The short of it all is this. It took 3 months to get what I paid for and was given nothing but excuses and empty promises from a rude and arrogant man. Not to mention their delivery man left some of my order at the shop and did not notice till he made it to Sarasota. To boot there was a problem with the gate i ordered for he first crib, it was the wrong gate. He had three months to get this right not to mention a product I bought from him earlier! When i called he said its not my fault and what do you want from me, yes he actually said this! I ended up just calling babys dream direct. The baby dream product is great but the company ""Crib for life"" that sells it is terrible. Save yourself the aggravation and find another company!
P.S. I called there other store and was told that they get more complaints from people regarding Jim, but in the end there is nothing they can do b/c it all goes threw him. Great company!
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