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bad experience - Review by citysearch c | Cohen's Fashion Optical

Cohen's Fashion Optical

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bad experience 4/1/2012

Horrible experience. I got my glasses in December 2011. They were supposed to be ready in under a week. It took over 2 weeks, many phone calls, and several broken promises that the glasses ""would be in the next day."" 5 months after getting the expensive Armani frames, the small plastic Armani logo came off one of the arms. They wanted to charge me $40 for 2 new arms, it is a 20 cent piece. Overall the customer service was also terrible. Avoid this place! more
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