First, read the documents they give you as a new patient. One of their forms have you consent to them changing procedures on you and you're responsible for paying. That's fine if it's a matter of my life or death--but not here. There are other parts to the same form that I refused to initial and sign so just read them carefully.
When I met the dentist (after the xrays) she examined my teeth and told me the following:
- I have 5 cavities several of which are under my fillings
- 4 of my fillings need to be replaced
- I need 2 root canals
- I need several crowns
- I have 2mm of bone loss
- I need to have a ""deep cleaning"" because a regular cleaning won't help me
- Finally, she recommends I see the dentist every 4 months.
I had a bad feeling after my visit then read some reviews on this website and saw several other complaints. I decided to see another dentist; however, I needed my Xrays. I called MarketPlace Dentistry to request my Xrays and they said it was a $35.00 charge. Luckily, the receptionist at my new dentist told me that amount was outrageous for something that was in digital format since it could easily be transferred. She offered to see if her dentist would be willing to take Xrays and not charge me or my insurance company, which they did.
After looking at my Xrays, my new dentist told me the following:
- I have 2 cavities both of which are under fillings
THAT'S IT!!!
His staff could not believe all the things I was told. My hygienist even apologized on behalf of their profession for what I went through.
If I didn't go out and seek a second opinion this company would have made me and my insurance pay a lot more than was necessary.
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