We have used Blue Water for over a year now, on the recommendation of a family member. We love their service and have no complaints.
They have picked up extra bags we had, and didn't charge us extra. The garbage men who come to our home each week are always very nice and wave and say hello.
There were a few times that we've forgotten to send in the payments, or didn't have enough money- and as long as we called and communicated with them, they were always willing to work with us.
I recommend them to everyone I meet who is looking at new/changing their garbage service.
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