I bought a puppy at petland. The first puppy I bought was full of giardia and required mult. Treatments to rid her of parasites. I thought not much of it and continued to shop at petland. I spent more than a few thousand dollars there over the past year buying food, treats, puppy pads. So I went back to petland to buy another puppy because I thought my dog needed a companion. I spent $650 on another chihuahua. They told me at the store the puppy will get along fine with my other puppy. Unfortunately that wasn't true. My older dog was not liking the new puppy. So I read the receipt and it said I could return the puppy within 24-48 hrs. I returned the puppy so that maybe they could resell her maybe to someone who's otherbdog would be nice to her. When I returned the puppy I asked to speak to a manager which at the time the girl behind the desk said I could call on Monday to talk to the owner about refund. She acted as though the manager was not in the store. However to my surprise the manager was watching the transaction. They took the puppy and never gave me any money back and did nt even provide a service of talking to the manager as the return policy says. These people sell a package for $150 dollars for papers and microchip. They don't even return that not to mention a microchip should only be sold 1 time it's already installed in the puppy. They plan on reselling the puppy and doubling their profit. A family member called to talk to the manager on the phone after I left the store at the time he was available but not when I was in the store and he was watching the transaction. Granted I know that they don't want people returning puppies all the time but I had good intentions toward the puppy. They don't care about the animals only the profit! Not to mention this puppy had feces on her when I bought her and they said they were going to clip her long nails and her paws were swollen and red possibly needing antibiotics. I will never buy as much as a bone there anymore.
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