Talked to Richard about the process of finding a car at the auction and we decided on a make and model, but he told me to look around and let them know if there was anything that caught my eye. Found a car in the back and I looked at the car by myself for about 20 minutes, no pressure. Wanted to drive the car, tossed me the keys and off I went. I fell in love with the car and did research on make/model and price. Came back 3 days later to see how the auction went and he did not find anything that we would want so I bought the car he had, still no pressure to buy anything. The staff was excellent, no haggling on price. Richard and his team went ABOVE AND BEYOND on what I would have expected a car dealership to do. I will come back when looking to buy my next car.
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