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Great Work, Bad Customer Service - Review by citysearch c | Black 13 Tattoo

Black 13 Tattoo

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Great Work, Bad Customer Service 4/2/2012

If you are looking for brilliant artwork on your skin, the guys at Black 13 are the people to see. If you would like to feel comfortable, welcomed, and not rushed, then please go somewhere else. The artwork Ian did on me gets compliments everywhere I go. He is a very nice man and very professional. Unfortunately, dealing with the different individuals that answer the phones is a different story. I am a student, so when my funds ran low I cancelled my appointments. I was able to secure one final appointment, however it was just a small piece.This appeared to give some of the guys license to talk down to me when we were conducting business over the phone and in person. That being said, would I recommend them on the basis of their work, heck yeah! Have I recommended them? Yes, but it has ended in disaster. Almost every friend and/or associate that I have recommended has left them to go to other artists around the area because they've felt uncomfortable and rudely handled. So, as stated before, phenomenal work but bad manners. more
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