I had a coupon for a free oil change. Bought the coupon as a fundraiser for the local high school football team. I called ahead to make sure they had time to see me, but when I showed up with a coupon they said they couldn't get to my car for another 4 hours! I didn't have four hours, and I ended up not being able to use the coupon.
When I looked in their garage, only 1 of the 7 bays had a car in there....but they couldn't get to my oil change for 4 hours (not to mention there were 3 guys in the office area checking in (err, lying to) customers.
Actually, after reading some of the reviews on here, I might not have wanted them to change my oil anyways....sounds like they have a hard time doing anything right.
more