Another plumber couldn't solve my problem. I called Roto-Rooter in Charlotte and they sent Dwayne in about an hour. The girl that answered the phone was very friendly, cheerful and helpful. Then I got a call to let me know the plumber was on his way.
Dwayne diagnosed the problem very quickly and gave an exact estimate. Dwayne was very knowledgable and told me the cause for the problem and tips on how to avoid in the future. He quickly resolved the problem and cleaned the area better than he found it! He knew just what equipment he would need and had it with him - which the other plumber did not.
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