I have a problem with a few of the staff members at this location. They seem to make judgement decisions on shipments based on their personal opinion, not Fedex policy. At times they make it difficult for me to ship my packages due to the fact that they are not the conventional brown box shipments. I frequently ship irregularly shaped items and have been doing so for many years. This forces me to either go to another location or use a different shipping company. I find that the employees at the location on Harbor Blvd in Costa Mesa are much more friendly and knowledgeable about their job; unlike the employees who work at the Moulton Pky location who seem like they are just waiting for their shift to end. I am considering closing my account and switching to UPS, they are a little more expensive but if it makes it easier for me to get my packages out it will be worth it.
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