I have been satisfied with the Dentists and staff that take care of the patients. They are always courteus and gentle and I do not feel I have had work done just to get the money like other practices I have heard about. Their billing however is a nightmare!! and get anyone to talk to you when you have overpaid based on insurance estimates is like trying to meet the president face to face. The person is never at their desk--then they say they never got the check the insurance company has mailed not once--but twice now --so although the insurance company says it has paid and they say they haven't gotten the check--and someone in the house is out $64 for 2 months that you were promised would be refunded 4 weeks ago---Now 2 years ago I had an overpaymnet on my account when my son had his wisdom teeth pulled from payments made on crowns that were replaced 6 months earlier--transferred the "overpayment" to my son of $123.00 and received a collection letter 6 months later saying I owed $120.00 from over a year ago--took 2 months to "correct" that error.
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