We tried Hoffman's Auto & Tire because we wanted to deal with a knowledgeable automotive professional locally vs. a "kid working at a chain store". After having 2 tires put on by Hoffman's, being completely satisfied, trusting the knowledge & experience we decided to return 1 month later for the 2 remaining tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. We left the car for the day. While at home we received a phone call from Al Hoffman stating "he always likes to do a thorough inspection" and proceeded to explain his findings (this inspection wasn't completed on the 1st visit for the 2 tires??) He recommended the engine needed the "105K Service Package" @ $649.99. This includes, spark plugs, air & cabin filter replaced, 3 belts replaced, engine oil/filter replaced, flush/replace transmission and power steering fluids. We asked "why not change the transmission filter also?" Al replied "your transmission doesn't have a transmission filter". While on speaker phone my husband questioned "every automatic transmission has a transmission filter". "Well, yours doesn't, it simple doesn't have one" Al replied. Having felt comfortable and agreeing that we trusted Al's knowledge and experience we said "okay, go ahead and perform the "105K Service Package @ $649.99" in addition to the tires @ $ 283.00 & a "Complete Vehicle Detail" inside and out @ $180.00. After a few weeks of being curious, exploring the owners manual and consulting the dealership of the cars make we need to finish this review with the fact that our vehicle does indeed HAVE a transmission filter. The 90% plugged transmission filter was replaced today NOT by Hoffman's Auto & Tire. In today's economy, as hard as we all work for our money and make efforts to maintain vehicles is "Hoffman's Auto & Tire" the right shop for your next vehicle need? We will not be returning to "Hoffman's Auto & Tire".
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