My wife and I took some gold here on Friday 27, 2012. We were helped by Rita who claims to have worked there for 12 years. She took the gold into the back room. Then she gave us a real low estimate for the gold. We knew it was worth more than that so we declined it. We then went to the Diamond exchange where they offered us a $125.00 more for the gold. As the person working there gave us a itemized receipt my wife noticed the bracelet was not there. The gold never left our sight at the second store. We went back to ask them if they dropped it and if they found it. Rita said no she didn't. An could not find it. We asked to see the owner and when he came out he was nice at first but sided with his employee. Which I can understand.
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