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An Eye for the customer service - Review by citysearch c | Lenscrafters

Lenscrafters

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An Eye for the customer service 4/24/2012

So I called this store earlier to get further info. regarding if they accepted my ins. and the associate was very nice over the phone. I asked if I should come now or later and she suggested any time would be fine. I actually got to the store later that day and was greeted with a friendly smile and there were 2 associates ready to assist me. I sat down and she was able to show me detail pricing for my glasses as well as additional benefits of add-ons. She explained the process and how long everything would take. I was unsure because I thought the price was a bit high so I told her I would come back. Pros: null Cons: null more
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