I can't say enough about River Heights Veterinary Clinic. We live in Chicago, and when our 7-year-old Chihuahua's face started swelling, we went straight to our vet. The verdict was a fractured tooth and infection, so they referred us to Dr. Juriga in Oswego, and we are so happy they did!
I called them at 8pm on a Thursday, and they got us in at 8am the next morning (despite having a full day of back-to-back patients!). After an examination, Dr. Juriga and his team sat down with us to go over exactly what was going on with our pup's dental issues, why things cost what they did, and what to expect during and after surgery.
After such a great first experience, we recently went for a second visit to have a teeth cleaning for our other Chihuahua. Despite having a full day of patients, Dr. Juriga spent almost an hour with us just talking to us about the importance of dental care and proper diet. Then while our pup was under for the cleaning he noticed that he had a lot of wax build up, so he cleaned his ears and made sure we had the proper medication to treat what ended up being an ear infection. He then called twice to follow up the next few days. You just can't find this level of care anymore, so despite having to travel an hour both ways to see him, Dr. Juriga is well worth it.
On a side note, the compassion is shown in the details: they offer a Keurig cup of coffee while you're waiting; they have a map of the area ready for you with shopping destinations highlighted; they give you a $5 coupon for a local coffee shop; and the post-op rooms look more like mini-lounges with chairs and couches. These people obviously care about the pets AND their owners!
5 stars hands down!
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