I switched over to these guys earlier this year when I found employment with benefits.
I've had two appointments with them so far-- a dental cleaning and a cavity filling. I'm pretty shocked at the handful of bad reviews. The people there were awesome-- the secretary was really friendly (always smiling!), Dr. Gallo seems like a great guy, and the dental assistant was actually really cool and fun to talk to. I was taken in on-time on both occasions, and during the cavity filling, they even took me in EARLY and got me out within 5 minutes, so I was out by the time I was supposed to start the appointment.
Since I work for an insurance company, I always worry about getting work done that I don't need-- it's just in the dentist's interest to tell you to get as much work done as possible, so he gets more business. I know nothing about dental work, so I asked the dental assistant (woman who looks like she's 22 but apparently is in her mid thirties) if I should get fluoride treatment done-- I pretty much said, ""I should probably get it, huh?"" She was honest with me and said it wasn't really necessary for someone my age to do it. Same with taking out my wisdom teeth-- her and the dentist agreed that any dental work is unnecessary. That's something that makes me trust them a lot more.
The place also looks pretty nicely decorated, and is next to a pizza place that serves pretty good food.
I had a great time, and feel obligated to let people know that it's a good establishment.
more