I don't know if the previous accusation of "bad reviews = competitors" is actually true or not, but it makes sense to me. I've never had anything but excellent customer service and top quality product from Carlson's Glass. I've had several tabletop glass cuts made and I was quite impressed with their accuracy of measurement. I've had screens made too, all top-notch. I've had glass made for cabinets I've built and couldn't imagine a better job being done. Their selection of glass is incredible as well.\r
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I must believe that the negative reviews are a fabrication of some sort. I've never had a problem, but based on the level of customer service I've had every time I've gone there, I would expect that Carlson's would make it right.
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