The gentleman that came out to our house was very polite and professional. He took his time and did an excellent job. We were a little surprised by their rate increase. For the last 4 years, they have always charged us 44.95. This time it was $ 55.00. He claimed that rates went up in February of 2012. Please be advised if you do get your carpets cleaned by this company, they count a hallway as a room. Hence,for the last 3-4 years we have always just had our living room and hallway done and were charged for 2 rooms. Our living room is only 11 x 15, and our hallway is 10 x 4. I am going to shop around this next time before I have this company come out again. So, that's my review.
more