Be very! VERY careful with Dr. K, she has killed an animal before and covered up the medical notes to get away with it. Crazy nurses and office manager/ director of nothing is a looney. There used to be a good manager named Jess I think and she was amazing! She was so intelligent and really kept that place working, when she left it was like watching a plane slowly crash. I am friends with a member of Banfield in the manager unit and let me tell you it is a morale battle for her to work their everyday. Having meetings and telling your staff higher charges per pet means better quality care... whatever! Quality care means not over working the staff, helping them, helping the doctors, HELPING THE CLIENTS!!! I once saw one of my poor friends "marketing report" OMG the numbers they wanted her to hit was a joke... it was like it was all they cared about. Good doctors are hard to come by but I personally take mine to a man named Dr. David Johnson at the West Plano location and only to him beca
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