I have been a frequent visitor of DNA for over 10 years! I rarely buy because the price points are so much higher than other retail LFS. The staff although kinda gruff have always been knowledgeable. I don't go to make friends so I don't care about their attitudes.\r
Today, I called for a price on a Rena canister filter. I had bought one a month or so ago for my show tank & wanted another for my community tank. Scott quoted me $104 . I went down to pick it up and was told it was almost $180! I Scott, was there and confirmed he had quoted me $104! The price now - $164. \r
manager came over an offered me 20% off but would not honor the quoted price which got me to drive from Frisco to Carrollton. \r
I'm an honor guy. If a business isn't honorable and true to their word I would never deal with them..and won't any longer.
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