Doug in Volvo service ROCKS! From moment one when I called when my car wouldn't start, Doug took care of me - he handled the tow, kept me informed, went the extra mile to get me a rental, and even had the snow cleaned off my car when I came to pick it up! I could not ask for a more hassle-free, pleasant experience. If you have to have the unfortunate experience of having your car break down, you can only hope that you get to deal with Doug at Herzog-Meier!
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