I just saw one of the Standard Water trucks in our neighborhood and it reminded me of how grateful I am that Standard Water came to our rescue! I was also surprised at the negative review I read on CitySearch and thought I'd tell our story.
About 10 years ago they built a HUGE house next door to us and when the spring rains came our basement leaked for the first time since we'd moved in about 8 years before. We kept sopping up water from the carpeting after every rain. Finally, after a particularly heavy storm the sump basket just overflowed into our furnace room and out into the rest of the basement. We spent all night bailing water.
The next day my husband started looking for someone to fix our problem. He also started talking to his friends and one recommended Standard Water. The salesman, Jim, came out, looked at our wet basement and told us he could help. He went through the process with us step by step and gave us an estimate. He was nice, knowledgeable and we felt comfortable with him right away.
The crew came out a couple of weeks later and took about 2 days to do the work. They were very careful and tried as best they could to contain the mess and it is a pretty messy job. I have to say they did very well. We haven't had a basement water problem since.
To this day we get notices and updates reminding us to check our sump pump as it ages. Last year they helped us change the check valve that wasn't closing properly and was making some noise.
I can't imagine a better company to work with and I just couldn't let the people on CitySearch think Standard Water was anything but professional.
Thanks,
Anne
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