Maybe this dealership is ok if you are buying new. However if you buy used here, you apparently are a second class citizen. We bought our 2010 CX-9 here in 02/2012. Even though we bought our car used, we spent more money than alot of the new cars were going for. We ran into several problems throught the buying process. #1 They sent me home with a FILTHY car. I purchased the car after it was turned in from a lease. I bought it right before they closed at night. The next morning in the light of day, the car was so dirty we had to drive it back down from Layton to have it detailed.\r
#2 We dropped it off at the dealership for over 24 hours to have it detailed and to have the window chips fixed. Even with the car there all that time, they called us the following week stating that they never performed an emissions test on it. So we had to drive back down from Layton yet again. #3 Upon purchase of the vehicle, we were told we would be provided with two sets of keys. We received 1. Our salesman told us the lease manager had been given the second set, but they were misplaced. After a few weeks and several emails, we were told they didn't know where they were but we could pay $300 plus a $60 programming fee for a new key. They said they were not obligated to provide us with two since we bought used. Its ridiculous. I bought a $27,000 car and they can't bother to find out where the keys are. I can't say enough bad things about this dealership.
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