This moving company is great! I have used them twice so far and they did a great job both times. I read a lot of the reviews on this page and I think if you are moving you need to make sure and do these things, or it is not going to matter WHAT company you use:
TIME - If you have a last minute move and are expecting everything to just work itself out even the best company is going to fall short of your expectations. Plan at least a month ahead of time to avoid stress on both ends.
COMMUNICATION - Make sure that everything on your end is communicated. If you forget that you have a piano, there is a good chance your bill will increase. You are not going to get something for nothing, so if you are off by 10 boxes, you will pay for them. We were off by a couple hundred pounds and my total increased. It stressed me out a little, but they were nice and threw in a free Dishpack box for my china.
PLAN, PLAN, PLAN: Everything really just comes down to how much effort you put into your move. Make sure they know all of the items you are bringing, make sure you know what they are packing and not packing and doublecheck. I thought they would pack my TV and computer, but later found out that I had to do it. So I went to Best Buy and grab a few boxes and took care of it.
Northwest is local, friendly and does a great job!
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