I have never posted a review online but my experiences with Renee's Bridal have been so bad that I felt the need to share. Renee seems to have forgotten that her business is customer-driven. My 17 year old, size 5 (jeans) daughter went back to Renee's Bridal in Pensacola with some friends to look for prom dresses. She found a dress that she liked but was told she was ""too big"" to try it on. I went back with her today to look at this dress that she liked so well and, when she told Renee what had transpired, she was told that ""
no one in her store would have called her fat and that she probably is too big for the dress . Renee had not seen the dress. She called the girl over and said, You won t believe the lie this girl just told me. We bought a prom dress from her last year and spent over $500 for it before alterations and got nasty attitude from her when I told her I d have the alterations done closer to home. Incidentally, the prom dress last year had to be ordered in a smaller size but fit exactly the same as the sample. Alterations would have cost an additional $117 through Renee s. I paid $45 for the exact same alterations. On a happy note, we found a beautiful (size 4) dress at Twilight Formals in The Bridal Plaza on Nine Mile Rd in Pensacola. No alterations needed!! We were assisted by 3 cute, sweet sales people. Nearly $400 this year that might have gone into Renee s pocket if not for her nastiness!
more