I called to see if they would do an estimate on fixing my sons bike. They wanted to charge me for and estimate I told them that I would go somewhere else to get an estimate cause I have not been charged for the last one I got. The guy on the phone tells me to hold on and see if they could do it for free. He layed the phone down on the counter and I could someone ""this lady on the phone wants an estimate and got snotty with me when I told her that we charge""
In no way was I being snotty and if your going to talking about your customers like that least make sure the phone is on mute or put on hold NOT ON THE COUNTER !!!!!! RUDE Plain and simple!
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