I have spent hundreds of dollars at this store buying equipment for my electric guitars over the past several years & I just wanted to say a sincere ""I am sorry"" to the owners. I have bothered you time & time again with my business. Everytime I walk in a public place I come in with a smile, but when I walk in Brian's House of Music my smile quickly dissipates into akwardness as they make it obvious I'm the only one happy that I'm even there! I honestly think they have no recollection of me ever shopping there before & i've been in there many times. I'd be willing to overlook that if they (especially HER) had a shred of customer service skills-No Appreciation of your business! The positive reviewers can say what they will about the negative reviews, but the truth is I am a ""Local"" Born & Raised Bendite"" & I will always support the local guys first but not this store anymore, I'm tired of bothering them. BTW- I decide to go to the little music store up the street-SUNDAY GUITARS, & yeah the store is smaller & limited but damn what service-from the owner himself. I'm going there from now on
ps-I'm also disgruntled after finding out other people have been given permission to test the guitars as my request was granted with a firm ""NO"" the day I asked, HUH?!!
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