When Ron sold this place it quickly went down hill, The new owner Bob has no experience in this business and it shows. The woman who works the counter is just as bad, After dealing with Ron for 20 years American Lawn is so poorly run and has no management. They dont have the equipment in stock and try to force what they do have on you. I was taking my equipment in for service because I have dealt with Dan for many years and trust his work, he is the only reason to go to American Lawn. On a recent and my last visit I needed to talk to Dan about some repair work and was told by Bob that I could no longer talk to him because he is working. WTF? Thousands spent over the years and this guy tells me that! Take some advice Bob, take a shower,stop coming to work with the red eyes and get some management skills before this place goes under.Thankfully there are Gravely and Walker dealers close in the area so there is no need for me to return. Seems that a lot of the valleys landscapers have done the same. What a shame. How do you lend out a customers machine that you were trying to sell and let it get destroyed as todolio says. Wow!! Thats managment.
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