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Poor service and workmanship - Review by citysearch c | Lake Erie & Garden

Lake Erie & Garden

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Poor service and workmanship 3/1/2012

With summer approaching, I decided to add my review before any other person decided to get service here. Don't do it! I have never had a good experience here. \r \r Unfortunately, due to the location, I have been using this location for service to my snow blower and NEW lawn mower. Repairs were not acceptable and I had to repeatedly return for additonal repairs. The last time was last year for my Troy Bilt mower (will NEVER purchase that again) which was making aweful noises. They REPAIRED it and it made a new noise (which said was acceptable and blamed the mower construction). Then, after 2 months, the original noise returned. They told me to contact the manuf who inturn contacted them and told me as well that this was an acceptable noise. Are they both crazy!?!? My blood boils again just thinking about the inconvenience and wasted expense. This year, I still need the mower fixed and will be shopping for another service center to do so.\r \r I strongly recommend avoiding this business as well as Troy Bilt. more
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