Hoffman's Florist & Greenhouse in Columbus, Ohio is the WORST experience I've ever encountered when attempting to PAY for a service/item. In spite of the fact I received confirmation of my order; the items I PAID for were never delivered to a life long friend on her birthday. No attempt was made by Hoffman’s to rectify the situation and the surprise I planned for my friend on her birthday was ruined. They could have cared less and never once apologized or expressed any empathy toward the situation. I was told “The printer didn’t print out the order. I can’t control a printer so there isn’t anything I can do”. Horrible customer service. Horrible business practices. Horrible Hoffman’s!
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