We have had a remarkable experience with the staff at the Westbury Saf-T-Swim location. From the moment we inquired about enrolling our son in classes the staff has been pleasant and helpful.
We originally signed up for your Cuddles and Strokes class. We took this session with Jason and it was a fun class. My son and I loved spending each week in the pool together.
After the session ended, we decided it was time to send our 2 1/2 year old son for individual lessons. We thought consistency would be best, so we scheduled his lessons with Jason. At first our was not happy about going in the pool without Mommy, but Jason assured us that this was a normal reaction.
I am thrilled to report that our son loves swimming lessons with Jason and he tells everyone so. From the minute we leave the pool, our son talks up how much fun he had at ?swimming lessons with Jason? and also tells anyone that will listen how many times he ?went under?.
We are so proud watching his progression each week and could not rave enough about Jason. He has been patient, understanding, flexible and successful gaining our trust. We will always be grateful for the instruction our son is receiving, plus his excitement each time he speaks about his experience with Jason will be moments that we will cherish forever.
As for the negative reviews below about the cancellation of classes, we did not share the same experience. We only had one class cancelled on us due to the heater in the pool being broken and they called prior to the lesson and the instructor contacted us later to reschedule. They were timely and professional. We have also not shared the same experience with cleanliness or hygiene. The pool and changing areas have always been clean.
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