My boyfriend ordered a bueatiful FTD trademark arrangement but what they delivered was nothing like what he ordered. It was sopose to come with a pretty ceramic vase but instead they used a cheap plastic vase. The arrangement looked like a child put it together and none of the colors of the flowers were right. It just did not not look healthy or pretty. When i called them they did offer to retry and send a new one like he ordered. What they brought absoluately DID NOT resemble the bouquet that he ordered either, it kind of looked like a plant with a few flowers that were the wrong color. No one at work liked it either, it just looked odd and strange. I have had flowers in my lifetime but this is by far the worst florist ever. I really think if they could not produce a signature FTD arrangement they should have decline the order and let another florist take the order.
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