This is a message from the managing partner of the gym. I've read a lot of reviews on line about former members making negative comments about our club. The fact of the matter is that we have been in business for over 13 years in the Central West End and have had more than 25,000 members use our clubs over the past 13 years. As most people are aware, it is imposible to satisfy every customer that comes through our door, but I would say that we have done so 99.9% of the time. Typically people only take the time to write a review if they are displeased with service and many times it is carelessly exaggerated. It's unfortunate, but it's true. We also carry a rating of B+ with the BBB and that is pretty amazing given the amount of members we have serviced over the years.
more