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do not use their website! - Review by citysearch c | Country Rentals

Country Rentals

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do not use their website! 3/23/2012

Wish I had read this review before I rented. I rented from Country Time for my daughter's 5th birthday. I ordered all on line and clicked ""pick up in Rockland"" I then called the company to find out what time they opened to make sure my husband could pick up before work. They told me 7 a.m. When my husband drove there the store was closed and said ""will reopen in spring on 4/1"" he then called the Hanson store and they told him that there was a note on the web site saying Rockland location closed until 4/1. There wasn't! He then said he had no record of my moonwalk. After much haggling they agreed to deliver but I had to return the next day to HANSON! When I called to complain he said they were going to fix the website soon. UGH more
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