Texas Gas cut off our gas to make repairs with no notice (and right before a cold front). Like most people, I work, so I came home at 8pm to a note that my gas was off and I would need to call to have it turned back on. So after a cold morning, and a brutally cold shower I call Texas gas and they tell me they will turn it back on, but I MUST BE HOME for this, of course during work hours. They cant even tell me what time they will be here, they can only give 30 minutes notice. Too bad, like everyone else, I work. I could barely rush home in 30 minutes, and so I missed my first chance. Will they automatically try again? No, of course not. I have to call the 1-800 line and ""re-schedule"" but since they cant tell me what time I end up having to TAKE A DAY OFF WORK due to their incompetent business practices. Maybe I woulnd't be so bothered if there was any kind of notice at all that this was going to happen. But I guess since Texas Gas is the only option for gas, they feel like they can do whatever they want, and as a result their ""service"" sucks.
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