I to as many of you reading this review saw the reviews that were given to this facility. I have had the plesure of having my loved one at Heartland of West Houston for a few months. As with any facility of its kind you will experience both good and bad but the true test of the facilities quality is how the bad situations are handeled. I can speak from personal experiece after having my loved one in more than one facility that the administrative staff at Heartland is one of the best that I have encountered. I want to keep this brief so in closing I will say you can't believe all of what you read. Just take a tour ant they will show you the rest.
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