called rotorooter in NLasVegas for a plumber to assist me with a stopped drain at my house. The gave me a time that morning to expect someone, about a half hour before they called and said someone was on their way, A very pleasant rep came, ""David"" and he got right down to business taking care of the drain. He advised us we have a ""belly"" in our pipe and if the problem persists we will need to have it dug up, however, he was very careful to explain what was going on and our options. I appreciate being dealt with in this fashion, thank you.
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