I've had many experiences with Sears Auto in the past and none were as pleasant as this one. I blew out a tire on my way home from work, had the spare installed and headed over to sears. I arrived about 15 minutes before closing and was taken right in. I was expecting to pay for a new tire but the salesman found my tire purchase from 2010 in the computer and informed me of a warranty I compleatly forgot I purchased. He then informed me of the reasons why doing a set of two tires was recommended, I didnt have that in the budget, so he kindly offered to rotate the new tire to the back for free, so i had a matching set in the front. I agreed. After the new tire was installed (only about 15-20 minutes) they checked my alignment for free and gave me a sheet showing why it was needed. I was already aware I needed one because the dealer had told me a few months back. As I was about to leave and the manager Vinnie introduced himself and thanked me for business, he informed me that he was new to this sears and that he really wanted to make sure my experience was good. Long story short they did my tire and alignment for what the dealer wanted for just the alignment. I give them an A+
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