I reserved the back room for 30 people at 2:00. The lady who took my reservation was very nice. I was assured we had that space. Four minutes before 2:00, a group of people were still there, and the staff did nothing. I panicked. The rest rooms didn't work. The waiter who gave us waters and took our orders was sweet and kind. At 2:15, the staff started taking all our chairs out of the room. Again, I panicked that late arrivers would have no seats. When I told a staff member to please keep a few seats, she was rude and told me to grab seats from outside if need be. That wasn't even the worst thing... one of my attendees couldn't come because a family member had a stroke. Not having my phone number, she called the restaurant. Do you think they told me? I found out the next day in an email.
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