In an effort to save time I reviewed the online information about what the store carried in stock and also called to verify a couple of items. Customer service on the phone was excellent and then when I arrived and walked over to the catcher's gear, the sales person remembered the call and even provided recommendations based on my daughter's age, etc. As if that wasn't enough because I was purchasing the complete gear and it was for a student athlete I was given a discount. Those other sporting goods stores may have extended hours and be convenient because they are by the mall but from this point forward I will go to Tuffy Brooks before anywhere else.
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