Another dismayed client. I can see many similarities, from meeting Valerie when instructing, but then palmed off onto one of the many assistants who no doubt regularly jump off the merry-go-round due to small pay. To gain a Green Card we were given incomplete information, requiring us to rush around at the eleventh hour to meet USCIS criteria.
May Law was very effective and focused on receiving their fees on time, but less so when giving further incorrect advice about citizenship. With so many clients, derived from the barrage of advertising boards in the city, they seem to struggle to focus on each client (reading the comments below) attaining a pitiful minimum standard whilst cashing their fees with speed. If they value their privileged position they should spend more time with their clients, reduce their hurried mistakes, pay their staff adequately to ensure continuity and put the customer first.
Very disappointed, and required a second attorney to save our situation.
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