If you're a homeowner never, ever buy lawn equipment from this company if you have reasonable expectations for service after the sale...
I purchased a $1500.00 riding lawn mower from these clowns and have taken it in for service on two different occasions over the past 3-years and now realize that the only people who receive timely service are those with commercial accounts...
If they tell you they will have something repaired in 7-to 10 days, you can count on 4 to 6 weeks and if they tell you 3-weeks, you might as well be prepared to buy another mower or pay someone to cut your lawn for you..
The last time (and I mean that literally) I took my mower, I was told that repairs would be completed in 7 to 10 days, and I was pleasantly surprised to see only a handful of mowers in their yard waiting to be repaired..
After calling them repeatedly after two weeks, I drove to their shop at the end of the third week to see what was going on, and you guessed it; their yard now had close to a hundred residential type mowers lawn mowers in it, mine was still sitting where it was unloaded and their mechanics were busily working on commercial mowers...
I understand why a company might be prone to giving their commercial customer's preferential treatment except for one thing; my money is just as green as as the next guy's is....
Never waste your hard-earned money buying lawn equipment from these guys....
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