We purchased a waher and dryer about a month ago from these folks and the washer conked out. It was full of water an wouldnt spin or drain. I called them to see what I could do since I had a 90 warranty, I expected them to try and put it off or not honor it. Boy was I wrong!
They told me they would just bring me a new washer on Froday, Since this happened on a Tuesday and I called on a wednesday I thought it was pretty prompt considering other Brand name stores I had bought from before had taken up to a week or better to come fix things. They called early in the AM on Thursday to let me know since they had a delivery in the area they would be here that day. I was even more pleased I had bought from these folks.
John A and Sean P came with my washer at Noon and what a hassle they had to deal with. The washer full of water and no way to shut off the hoses to the washer as we live in an older townhouse and the shut off is under the apt and you have to get lanlord approval to go under there. The changed out the washer and drained everything and always had a smile on their face! What awesome guys! And they best part, they gave me an even better washer for the trouble! I will never go anywhere else!
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