I returned from several months abroad to find a giant water bill. I called Roto-Rooter at ~noon and a technician arrived at ~1pm. The plumber (John) discovered one of the toilets was flowing continuously and quickly fixed it. This alone would have made me very happy - but in addition, the plumber walked me through the steps to maintain all my water fixtures and appliances (e.g. run ice through the disposal to clear the rust, how to drain my water heater, etc), showed me how to turn off water to individual toilets, water heater and water main to prevent future leak related problems while traveling, informed me of several water conservation programs that will save me a lot of money (e.g. a rebate program to upgrade my toilets, my right to have the price of the leak adjusted off my future bill since I did the repairs, etc). Not only is my toilet fixed, but I'm a much more informed home-owner and in a few months the refund from my water bill will cover the cost of my repairs. I will definitely call them again and recommend them!
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