Fred Pierce and the other technician that showed up were more interested in selling me a service contract than actually doing any work. After about 30 minutes they gave up finding the leak and suggested I call another guy they knew to find it. This sounds outrageous, but it's absolutely true. They spent more time giving me a sales pitch for a new furnace and air conditioner and water softener than resolving the problem. I had to make suggestions on where to look, because they seemed lost on how to go about even finding the problem. When they said they were going to write up an invoice for diagnosing the problem, I protested because they couldn't even find the source of the leak dripping from my shower through the floor. They agreed and were still going to charge me for coming out and doing absolutely nothing. \r
After they left, I found pieces of the shower faucet they had taken apart but not put back together. Also, wearing booties does no good if you walk outside in them and then back inside. Muddy prints were left in my shower. I will have to start over and call another plumber who can actually fix the leak. What a couple clowns!
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